Basin mixer installation
Single-hole basin mixer
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Installation, care and parts.
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Help me identify it Where to find your modelEveryday support
Find your model
Check your order confirmation, the packaging label or the underside of your faucet.
Start with the code
Enter a model number, finish or product name.
Can't find the code? Send us a photo and our team can help.
Warranty support
Register your purchase, check a claim or read the terms for your region. Keep your order number nearby.
Activate warrantyForious limited warranty
Most Forious faucets and shower systems are covered for five years from the original purchase date. Finish, cartridge and spare-part terms can differ by product family.
Find your proof
Order confirmation, invoice or retailer receipt.
Send the model
Use the SKU on the product page or your box.
We review
A support specialist replies within one business day.
Talk to our team
Tell us what happened, attach the model number and we will take it from there.
FORIOUS partners
Our partner program is for creators, installers and publishers who care about the details after checkout.
Ask about the programWhat partners receive
Clear product notes
Dimensions, finish samples and service expectations in one place.
Tracked referrals
A simple monthly report with the numbers that matter.
Service backup
A direct line when a customer needs a replacement part.
FORIOUS, every day
We make everyday water controls with quiet forms, dependable materials and an aftercare team that stays close.
Material / detail / useForious studio
Product manuals
Request installation and service documents for your product.
Request file
Shower care & cleaning
Rain shower set
Kitchen faucet parts
Pull-out kitchen tap
Bath service notes
Thermostatic bar
Finish care guide
All finishes
Warranty terms
North America
Installation & care
Short, close-up guides for installation, aerator cleaning and cartridge replacement.
Common questions
Open a topic to reveal the short version. Contact support when the situation needs a person.
Look under the spout, on the product box or in your order confirmation. Search the code exactly as printed on our SKU lookup page.
Yes. Send the model number and finish to support. We will confirm the matching part before you order.
Coverage varies by product family, but most faucets include five years for the cartridge and manufacturing defects. Read the warranty page for terms.
We usually send a first reply within one business day. A replacement-part recommendation may take a little longer if we need to verify a photo.
Avoid vinegar and abrasive pads. Use a soft cloth, warm water and a small amount of mild soap, then dry the surface fully.
Care & advice
Care, installation and the small decisions that keep good hardware working.
May 28, 2026
Why water spots form on brushed finishes
What mineral deposits are telling you, and the gentlest way to remove them.
Ask a questionApr 12, 2026
A two-minute flow check
Before you replace a part, check these three points around the aerator and supply lines.
Watch the guideFor your next project
Request samples, CAD files and a direct line for project questions. We support designers, builders and retailers.
Start a project requestProject desk
Tell us what you are specifying and where the product will be used.
Response1 business day
Sample lead3–5 days
FormatsCAD
Emailtrade@forious.com